Faxback NET SatisFAXtion 8.6 - Manual Manuel d'utilisateur

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Page 1 - 



Page 2 - 

1 – Introduction NET SatisFAXtion 8.6 Manual 10 1.5.2.3 The LaunchPad WebsiteWhen NET SatisFAXtion is installed, a web server is also installed on

Page 3

2 – Server Administration NET SatisFAXtion 8.6 Manual 100After the POP3 Gateway files are installed, the POP3 Gateway Setup program will run. This

Page 4

2 – Server Administration NET SatisFAXtion 8.6 Manual 101Ser ver Requires Authentication: Check this box if your SMTP mail server requires authent

Page 5

2 – Server Administration NET SatisFAXtion 8.6 Manual 102Select the Gateway Notification tab and enter the mail server name or IP address and the e

Page 6 - Additional Documentation

2 – Server Administration NET SatisFAXtion 8.6 Manual 103Click Run at the Security WarningClick Next to start the installation.Select User informat

Page 7 - Overview

2 – Server Administration NET SatisFAXtion 8.6 Manual 104Click Next.The installation directory will be selected for you, where the fax server softw

Page 8 - What is a Network Fax Server?

2 – Server Administration NET SatisFAXtion 8.6 Manual 105Click Next.The SMTP Gateway needs a windows user account with Administrative rights. The c

Page 9 - The Administration Utility

2 – Server Administration NET SatisFAXtion 8.6 Manual 106The SMTP Gateway Files will be installed.After the SMTP Gateway files are installed, the S

Page 10 - Supported Clients

2 – Server Administration NET SatisFAXtion 8.6 Manual 107If you receive an error that is clearly from NET SatisFAXtion, that is OK (for now), since

Page 11 - Technical Support

2 – Server Administration NET SatisFAXtion 8.6 Manual 108Outbound (SMTP) E-Mail Server: Enter your mail server’s name or IP address. If you are not

Page 12 - Product Key

2 – Server Administration NET SatisFAXtion 8.6 Manual 109Select the Gateway Notification tab and enter the mail server name or IP address and the e

Page 13 - Software Updates

1 – Introduction NET SatisFAXtion 8.6 Manual 11 1.6.1 TrainingWith most business software, employees initially use only a fraction of the function

Page 14 - Compatibility List

2 – Server Administration NET SatisFAXtion 8.6 Manual 110 2.9.2.6 Exchange 2003 Routing If your organization uses Exchange as their Mail Transport

Page 15 - Dialogic Inc

2 – Server Administration NET SatisFAXtion 8.6 Manual 111

Page 16 - Mainpine, Ltd

2 – Server Administration NET SatisFAXtion 8.6 Manual 112

Page 17 - Fax Devices

2 – Server Administration NET SatisFAXtion 8.6 Manual 113Click on the “Add” button to add a local bridgehead. Select the default SMTP virtual serve

Page 18 - Additional Port Configuration

2 – Server Administration NET SatisFAXtion 8.6 Manual 114 2.9.2.6.4 Address Space TabSelect the "Address Space" tab. Click on the "

Page 19 - CSID and TSID

2 – Server Administration NET SatisFAXtion 8.6 Manual 115Choose an address type of SMTP.Enter the fax server's SMTP Domain Name that you have

Page 20 - Fax Speed

2 – Server Administration NET SatisFAXtion 8.6 Manual 116You are now done with this tab. 2.9.2.6.5 Advanced TabSelect the "Advanced" tab

Page 21 - Voice over IP

2 – Server Administration NET SatisFAXtion 8.6 Manual 117You are now done with this tab.Click "OK" to add the new SMTP connector. 2.9.2.6

Page 22

2 – Server Administration NET SatisFAXtion 8.6 Manual 118• Allow automatic replies• Allow automatic forwardYou are done with this step. 2.9.2.6.7

Page 23 - Using Multiple VoIP Gateways

2 – Server Administration NET SatisFAXtion 8.6 Manual 119Change to the Connection Filtering tab and click on Accept.This will open a list of IPs th

Page 24 - Dialogic Brooktrout TR114

1 – Introduction NET SatisFAXtion 8.6 Manual 12 1.7.1.2 Standard Support PlansFaxBack support engineers are skilled in troubleshooting, problem di

Page 25 - Services and Monitoring

2 – Server Administration NET SatisFAXtion 8.6 Manual 120Click OK here, on the Accept List window, and finally on the Message Delivery Options wind

Page 26 - NET SatisFAXtion Ser vice

2 – Server Administration NET SatisFAXtion 8.6 Manual 121Enter the name of this connector. It is recommended to name the connector the same as the

Page 27

2 – Server Administration NET SatisFAXtion 8.6 Manual 122Click Next.Now add the smart host that will handle this domain. Click Add and enter the IP

Page 28 - POP3 Gateway Service

2 – Server Administration NET SatisFAXtion 8.6 Manual 123Click Next.Do not enable any authentication.Click Next.Now the wizard will associate this

Page 29 - Managing Users and Groups

2 – Server Administration NET SatisFAXtion 8.6 Manual 124Click Next.Finally, the wizard will present a summary of this connector's settings.

Page 30 - Group Proper ties

2 – Server Administration NET SatisFAXtion 8.6 Manual 125You are finished. Click New.Advanced ConfigurationYou may also create the Send Connector w

Page 31 - Built In Users and Groups

2 – Server Administration NET SatisFAXtion 8.6 Manual 126Enter the name of this Remote Domain entry. It is recommended to name the connector the sa

Page 32

2 – Server Administration NET SatisFAXtion 8.6 Manual 127Change to the Message Format tab.Disable Allow automatic replies.

Page 33 - Impor ting Users

2 – Server Administration NET SatisFAXtion 8.6 Manual 128Click OK. 2.9.2.7.3 Allow TNEFIn order for the Client Suite’s Fax Options tab to reach th

Page 34

2 – Server Administration NET SatisFAXtion 8.6 Manual 129 2.9.2.7.4 Enable Message RelayingThis will allow your fax server to relay mail to non-do

Page 35

1 – Introduction NET SatisFAXtion 8.6 Manual 13Expiration: Date when your FaxBack technical support agreement expires. Or, in the case of trialware

Page 36

2 – Server Administration NET SatisFAXtion 8.6 Manual 130Click Next.Change the Local Network settings if needed for your environment. Otherwise, co

Page 37

2 – Server Administration NET SatisFAXtion 8.6 Manual 131Click Next.Remove the default 0.0.0.0–255.255.255.255 remote IP addresses. Instead, add th

Page 38 - Excel Spreadsheet

2 – Server Administration NET SatisFAXtion 8.6 Manual 132Click New.Click Finish.Find the Receive Connector you just created. Right-click on it and

Page 39 - All Users” must be

2 – Server Administration NET SatisFAXtion 8.6 Manual 133Click OK.Advanced ConfigurationYou may also create the Receive Connector with the followin

Page 40 - 2.4.8.3 XML

2 – Server Administration NET SatisFAXtion 8.6 Manual 134 2.9.3.1 SMTP Address FormatThe general address format for use with the SMTP email gatewa

Page 41

2 – Server Administration NET SatisFAXtion 8.6 Manual 135 2.9.4.1 Authentication in Email SubjectIn addition to using the sender’s email address f

Page 42 - Expor ting Users

2 – Server Administration NET SatisFAXtion 8.6 Manual 136if_error: if_error_text: page_count: pages_transferred: retries: error_count: connect_tim

Page 43

2 – Server Administration NET SatisFAXtion 8.6 Manual 137both whitelist and blacklist at the same time, the whitelist will take precedence and the

Page 44 - Per-User Delivery Format

2 – Server Administration NET SatisFAXtion 8.6 Manual 138 2.9.7.2 Outbound Fax SMTP 2.9.7.2.1 Mail ClientVerify the email was sent to the correct

Page 45 - Inbound Faxes

2 – Server Administration NET SatisFAXtion 8.6 Manual 139 2.10 Connector API / ASCII Packet / ClarityNSLicensing: The Connector API requires the A

Page 46 - Routing Methods

1 – Introduction NET SatisFAXtion 8.6 Manual 14Also on our web site there are guides to installing and configuring NET SatisFAXtion with AudioCodes

Page 47 - DID / DTMF / DNIS Routing

2 – Server Administration NET SatisFAXtion 8.6 Manual 140Completion Packet Folder: Completed order packets (“P” packets) will be written to this d

Page 48 - T.30 Subaddress Routing

2 – Server Administration NET SatisFAXtion 8.6 Manual 141PacketPath [string]: Set to the Order Packet Folder to use with this instance of the Conne

Page 49 - 2.5.1.7.3 Eicon Diva Server

2 – Server Administration NET SatisFAXtion 8.6 Manual 142 2.11.1 XeroxSuppor ted Xerox Devices: Xerox WorkCenter Pro and Document Center models th

Page 50 - Enabling DTMF Collection

2 – Server Administration NET SatisFAXtion 8.6 Manual 143 2.11.1.1 Basic ConfigurationFax Ser ver User Name: The name of a NET SatisFAXtion user t

Page 51 - Routing to Users and Groups

2 – Server Administration NET SatisFAXtion 8.6 Manual 144Notifications tab click each drop-down to select a printer. The printers in the list are t

Page 52 - Routing to Groups

2 – Server Administration NET SatisFAXtion 8.6 Manual 145 2.11.2.1 Basic ConfigurationFax Ser ver User Name: The name of a NET SatisFAXtion user t

Page 53 - Delivering Faxes to Clients

2 – Server Administration NET SatisFAXtion 8.6 Manual 146Notifications tab click each drop-down to select a printer. The printers in the list are t

Page 54 - Microsof t Fax

2 – Server Administration NET SatisFAXtion 8.6 Manual 147 2.12.1.1 IPFaxIPFax debug can help diagnose SIP or fax connection issues. Alternatively,

Page 55 - Fax Expor t

2 – Server Administration NET SatisFAXtion 8.6 Manual 148 2.12.1.6 HTTP ServiceEdit the NETSatisFAXtion.XML file, and locate the <log_level>

Page 56 - $(user_name)\$

2 – Server Administration NET SatisFAXtion 8.6 Manual 149[HKEY_LOCAL_MACHINE\Software\FaxBack\CASDrive]“LogPath” = “C:\Program Files\NET SatisFAXti

Page 57 - File Name Format

1 – Introduction NET SatisFAXtion 8.6 Manual 15 1.11.2 VoIP Ser vice ProvidersVoIP service providers are supported on both 32-bit and 64-bit opera

Page 58

3 – Clients NET SatisFAXtion 8.6 Manual 150 3 Clients 3.1 Client Protocols 3.1.1 CASNormally, a CAS client will use UDP broadcast to locate the

Page 59 - Information TXT/XML File

3 – Clients NET SatisFAXtion 8.6 Manual 151 3.1.2.1 Requirements 3.1.2.1.1 DNS Resolution of Server NameThe client installer MSIs are pre-populat

Page 60 - Autoprint

3 – Clients NET SatisFAXtion 8.6 Manual 152Place the MSIs somewhere your users can access them. Do not replace the originals on the fax server sinc

Page 61 - Group Autoprint

3 – Clients NET SatisFAXtion 8.6 Manual 153 3.2.1 Installing 3.2.1.1 Sof tware RequirementsOperating System: 32-bit or 64-bit Microsoft Windows o

Page 62

3 – Clients NET SatisFAXtion 8.6 Manual 154Click Next.Setup will ask which directory to install the FaxOut Client Suite. It is recommended you acce

Page 63 - Outbound Faxes

3 – Clients NET SatisFAXtion 8.6 Manual 155Click Next.On Vista and newer, you may see a User Account Control (UAC) prompt. Enter an Administrator p

Page 64 - Which Errors are Retried

3 – Clients NET SatisFAXtion 8.6 Manual 156Once the files are installed, the Popup Notifier Configuration will run to configure your NET SatisFAXti

Page 65 - Outbound Number Validation

3 – Clients NET SatisFAXtion 8.6 Manual 157If you do not have a NET SatisFAXtion fax user account already, select the Create a new fax user account

Page 66

3 – Clients NET SatisFAXtion 8.6 Manual 158Click Prepare New Fax User Message and a new email will open.This email will already be filled in with t

Page 67 - Adding a Validation Rule

3 – Clients NET SatisFAXtion 8.6 Manual 159Click Finish. The FaxOut Client Suite is now installed and configured. See for information on how to se

Page 68

1 – Introduction NET SatisFAXtion 8.6 Manual 16TR1034+P24H-T1: 24-port v.34 Fax board with on-board T1/PRI interface, full length uPCI card 1.11.3.

Page 69 - Testing Validation Rules

3 – Clients NET SatisFAXtion 8.6 Manual 160Enter your user name in the Fax user field, or enter your email address. Also enter your password, if an

Page 70

3 – Clients NET SatisFAXtion 8.6 Manual 161Once the document has printed, the FaxOut print controller will open with a preview of your document dis

Page 71

3 – Clients NET SatisFAXtion 8.6 Manual 162Type in a message (this will go on the cover sheet), and click send.When the email reaches the fax serve

Page 72

3 – Clients NET SatisFAXtion 8.6 Manual 163 3.2.4.3 Popup NotifierThe Popup Notifier provides notification of outbound and inbound faxes, allows p

Page 73

3 – Clients NET SatisFAXtion 8.6 Manual 164Clicking on the Print to Fax button will open a Print dialog with the FaxOut printer pre-selected. 3.2.6

Page 74

3 – Clients NET SatisFAXtion 8.6 Manual 165If the Preview your outbound faxes before they are sent box is checked, when you send a fax the Popup No

Page 75

3 – Clients NET SatisFAXtion 8.6 Manual 166Check the Display a notifier when you receive a fax box. When this is enabled, a popup will appear at th

Page 76

3 – Clients NET SatisFAXtion 8.6 Manual 167Select which cover sheet to send by clicking the drop-down box. This will display all cover sheet templa

Page 77 - ANI (Caller ID)

3 – Clients NET SatisFAXtion 8.6 Manual 168Click Add to browse for a rich-text (RTF) file. Select one of the templates and click Edit to modify the

Page 78 - Cover Sheet Templates

3 – Clients NET SatisFAXtion 8.6 Manual 169If you have scheduled a fax, but then want to cancel it before the scheduled time, double-click the Po

Page 79 - Cover Sheet Selection

2 – Server Administration NET SatisFAXtion 8.6 Manual 17 2 Server Administration 2.1 How Faxes Flow Through the System 2.1.1 QueuesThere are f

Page 80 - Cover Sheet Variables

3 – Clients NET SatisFAXtion 8.6 Manual 170Click the Annotate menu. You will see these commands:Inser t Stamp: Allows you to add a BMP, GIF, JPG o

Page 81 - Outbound Document Conversion

3 – Clients NET SatisFAXtion 8.6 Manual 171Either type in the billing code to use, or click the Lookup button.When you click Lookup, the list of bi

Page 82

3 – Clients NET SatisFAXtion 8.6 Manual 172 3.2.14 Using the FaxOut Client Suite without Outlook 3.3 Connector for Microsoft FaxThe Connector for

Page 83

3 – Clients NET SatisFAXtion 8.6 Manual 173Administration is installed by default on the fax server, and can be installed on other workstations as

Page 84

3 – Clients NET SatisFAXtion 8.6 Manual 174

Page 85

3 – Clients NET SatisFAXtion 8.6 Manual 175Icon Reference Errors and Warnings Scheduled Queue Active Queue Outbox Inbox Users Administration Activi

Page 86 - Common Issues

4 – Appendices NET SatisFAXtion 8.6 Manual 176 4 Appendices 4.1 Error Code Reference 4.1.1 4228–4323: Document ConversionAll of these errors are

Page 87 - Repor ting

4 – Appendices NET SatisFAXtion 8.6 Manual 1774325 Conversion application did not respond to DDE command in  a timely fashion: A request for a sync

Page 88 - Printing Repor ts

4 – Appendices NET SatisFAXtion 8.6 Manual 1781089 Not a Class 1 modem:   The modem does not support the Class 1 command set. Error type: NON_RETRYA

Page 89 - SQL Database Structure

4 – Appendices NET SatisFAXtion 8.6 Manual 1791118 Wrong response after training:   After sending 1.5 seconds of training data, the remote unit shou

Page 90 - SMTPPOST user

2 – Server Administration NET SatisFAXtion 8.6 Manual 18servers. The “fax device” can be a traditional PCI fax card, an on-site Voice over IP media

Page 91

4 – Appendices NET SatisFAXtion 8.6 Manual 1801131 No more baud rates to tr y:   After a 4th ppr signal is received, a CTC signal is sent so as to s

Page 92 - Billing Codes

4 – Appendices NET SatisFAXtion 8.6 Manual 1811302 Command received error in transmit phase B.  Error type: RETRYABLE.1303 Invalid command received

Page 93 - Custom Billing Codes

4 – Appendices NET SatisFAXtion 8.6 Manual 1821382 Invalid command received in receive phase D. Error type:  NON_RETRYABLE.1383 Unable to continue

Page 94 - Using the Custom Billing Code

4 – Appendices NET SatisFAXtion 8.6 Manual 183 4.1.4 Brooktrout Driver 4.1.5 Serial Modem Driver10785 Windows serial device name unknown:  Cannot

Page 95 - Email Integration

4 – Appendices NET SatisFAXtion 8.6 Manual 18427986 Remote fax cannot receive:   The remote fax device is configured to not receive faxes. Error typ

Page 96 - Installing the POP3 Gateway

4 – Appendices NET SatisFAXtion 8.6 Manual 18527998 No response to CTC:   No response after CTC. Error type: RETRYABLE.27999 Invalid response to CTC

Page 97

4 – Appendices NET SatisFAXtion 8.6 Manual 18628014 No URL specified in phone number and there is no proxy or  gateway configured: IP_FAX is not c

Page 98

4 – Appendices NET SatisFAXtion 8.6 Manual 187 4.1.8 28439: SIP 400 MessagesThese are error codes returned by the media gateway or fax service. The

Page 99 - Illustration 2.9.1.4.2#5:

4 – Appendices NET SatisFAXtion 8.6 Manual 188a shorter no-answer timeout than IPFax, and so terminates the call. (See dial_wait; this is normally 4

Page 100 - Configuring the POP3 Gateway

4 – Appendices NET SatisFAXtion 8.6 Manual 189Q.850 description: This cause indicates that the called party cannot be reached because, although the

Page 101

2 – Server Administration NET SatisFAXtion 8.6 Manual 19Select a port, and you can enable and disable send and receive capabilities using the Allow

Page 102 - SMTP Gateway

4 – Appendices NET SatisFAXtion 8.6 Manual 190Q.850 description: This cause indicates that the call is being cleared because one of the users involv

Page 103

4 – Appendices NET SatisFAXtion 8.6 Manual 19129208 Cause 24, Call rejected due to feature at the destination:  Q.850 description: This cause indic

Page 104 - Click Next

4 – Appendices NET SatisFAXtion 8.6 Manual 192 4.1.11.2 Resource Unavailable Class29218 Cause 34, No circuit/channel available:   The TDM network l

Page 105 - Service Logon Failure

4 – Appendices NET SatisFAXtion 8.6 Manual 193 4.1.11.3 Service or Option Unavailable Class29233 Cause 49, Quality of ser vice unavailable:  Q.850

Page 106 - [email protected]

4 – Appendices NET SatisFAXtion 8.6 Manual 19429254 Cause 70, Only restricted digital information bearer  capability is available: Q.850 descripti

Page 107 - Configuring the SMTP Gateway

4 – Appendices NET SatisFAXtion 8.6 Manual 19529274 Cause 90, Non-existent CUG:  Q.850 description: This cause indicates that the specified CUG doe

Page 108

4 – Appendices NET SatisFAXtion 8.6 Manual 19629287 Cause 103, Parameter non-existent or not implemented –  passed on: Q.850 description: This caus

Page 109 - Generic SMTP Routing

4 – Appendices NET SatisFAXtion 8.6 Manual 19730008 Session not found.  Error type: NON_RETRYABLE.30017 Invalid password:  Password is incorrect f

Page 110 - Exchange 2003 Routing

4 – Appendices NET SatisFAXtion 8.6 Manual 198failure to respond, IPFax terminated the call. This can be caused by the remote device hanging up with

Page 111

4 – Appendices NET SatisFAXtion 8.6 Manual 19930227 Unexpected V.34 end-of-transmission:   Remote fax sent an unexpected V.34 modulation end of tran

Page 112

– NET SatisFAXtion 8.6 Manual 2 

Page 113

2 – Server Administration NET SatisFAXtion 8.6 Manual 20Click the Change button next to CSID. Enter your CSID and click OK when finished. 2.2.1.3

Page 114 - Address Space Tab

4 – Appendices NET SatisFAXtion 8.6 Manual 20030245 Busy tone detected:   The destination number is busy at a point beyond the TDM network. Error ty

Page 115 - Domain" field

4 – Appendices NET SatisFAXtion 8.6 Manual 20118415620 Timeout waiting for read packet. Error type:  NON_RETRYABLE.18415621 Send por t unavailable.

Page 116 - Advanced Tab

4 – Appendices NET SatisFAXtion 8.6 Manual 202retry on, this setting can make that error retryable. Format: Up to 10 comma-separated hexadecimal num

Page 117

4 – Appendices NET SatisFAXtion 8.6 Manual 2031D2DT6JPEGCOLOR200H_400V300H_300V400H_400Vdont_delete_zero_page_faxes [boolean]: By default the fax s

Page 118

4 – Appendices NET SatisFAXtion 8.6 Manual 204global_debug_show_output [string]global_debug_show_file_path [string]: Partial path or complete path

Page 119

4 – Appendices NET SatisFAXtion 8.6 Manual 205pause_before_send [dword 0–65535]: This sets the time in seconds to wait before sending a message that

Page 120

4 – Appendices NET SatisFAXtion 8.6 Manual 206%11!u! hour (for 12 hour am/pm format)%12!s! am/pm string for 12 hour formatBe very careful what you s

Page 121

4 – Appendices NET SatisFAXtion 8.6 Manual 207post page holdup. If post receive convert is enabled or the debug pages are enabled, ICANFax will alwa

Page 122

4 – Appendices NET SatisFAXtion 8.6 Manual 208setting, but you can set the default for all devices by specifying this under the global ICANFax secti

Page 123

4 – Appendices NET SatisFAXtion 8.6 Manual 209t2_msecs [dword 0–65535]: T.30 T2 timer. Default: 6000.t4_msecs [dword 0–65535]: T.30 T4 timer. Defaul

Page 124

2 – Server Administration NET SatisFAXtion 8.6 Manual 21Server Settings. Click on the Fax Hardware Settings button. Select a port and click Advance

Page 125

4 – Appendices NET SatisFAXtion 8.6 Manual 210to keep up with the modem modulation throughput due to extra DLE escaped characters. Default: 38400.dt

Page 126

4 – Appendices NET SatisFAXtion 8.6 Manual 211periodic_reset_timeout_msecs [dword 0–4294967295]: How often a reset sequence should be done to verif

Page 127

4 – Appendices NET SatisFAXtion 8.6 Manual 212carrier_wait [dword 0–255]: Seconds the driver to wait in the “dialing” or “answering” states for a ca

Page 128 - Allow TNEF

4 – Appendices NET SatisFAXtion 8.6 Manual 213debug_show_file_path [string(256)]: Partial path or complete path and file name of where to create de

Page 129

4 – Appendices NET SatisFAXtion 8.6 Manual 214allowed_send_transfer_types [string]: These settings control the type of fax and file transfers that

Page 130

4 – Appendices NET SatisFAXtion 8.6 Manual 215(abort the send) and the modem's OK response. For such a modem, setting this timeout can speed th

Page 131

4 – Appendices NET SatisFAXtion 8.6 Manual 216dtmf_detection_end string. Leave blank to not use a terminate character. Format: 0 or 1 characters, ty

Page 132

4 – Appendices NET SatisFAXtion 8.6 Manual 217CNG tone is detected or dtmf_digit_count number of digits are collected. Default: NORMAL.hangup_timeou

Page 133 - Email Addressing

4 – Appendices NET SatisFAXtion 8.6 Manual 218slow_at_pause_msecs [dword 0–65535]: This is how many msecs to pause in the middle and at the end of t

Page 134 - User Authentication

4 – Appendices NET SatisFAXtion 8.6 Manual 219init_string [string]: This is the basic modem initialization string. It should reset the modem and ini

Page 135 - "AuthInSubject"=

2 – Server Administration NET SatisFAXtion 8.6 Manual 22Click More Settings to override the IP address used for SIP. 2.2.2.2.1 New AudioCodes Medi

Page 136

4 – Appendices NET SatisFAXtion 8.6 Manual 220allowed_receive_transfer_types [string]: These settings control the type of fax and file transfers th

Page 137 - Troubleshooting Email Issues

4 – Appendices NET SatisFAXtion 8.6 Manual 221dial_wait [dword 0–255]: Seconds the driver to wait in the "ringing" state before hanging up

Page 138 - Inbound Fax SMTP

4 – Appendices NET SatisFAXtion 8.6 Manual 222400H_400Vallowed_receive_transfer_types [string]: These settings control the type of fax and file tra

Page 139 - API feature

4 – Appendices NET SatisFAXtion 8.6 Manual 223audio_qos_max_sdu_size [dword 0–65535]: MaxSduSize of sending RTP RSVP FlowSpec. Default: 340.audio_q

Page 140 - Multiple Order Packet Folders

4 – Appendices NET SatisFAXtion 8.6 Manual 224SERIAL_CAPTURETCPdial_prefix [string(20)]: Data to be prepended to dial strings, typically 9, if prese

Page 141 - Scanner / MFP

4 – Appendices NET SatisFAXtion 8.6 Manual 225sip_max_for wards [dword 0–256]: Specifies the value that the IP fax driver will set for the Max-Forw

Page 142 - 2.11.1 Xerox

4 – Appendices NET SatisFAXtion 8.6 Manual 226minimum time between dials across all channels. In effect this limits the calls-per-second to 1000 ÷ s

Page 143 - Basic Configuration

4 – Appendices NET SatisFAXtion 8.6 Manual 227only those rates you list. On receiving, set the fastest and slowest rates; the modem will allow those

Page 144 - HP Digital Sender

4 – Appendices NET SatisFAXtion 8.6 Manual 228 4.2.1.8 ArchiveLegacy Export module.Activated [boolean]: Determines if legacy export module is loade

Page 145

4 – Appendices NET SatisFAXtion 8.6 Manual 229Sor tQueue [boolean]: Undocumented.SuppressHeader [boolean]: If 1, do not include a header on the outb

Page 146 - Other Topics

2 – Server Administration NET SatisFAXtion 8.6 Manual 23By default, Re-Detect Fax Devices will attempt to locate the media gateway on the local sub

Page 147 - Brooktrout TR114 (BT_MAN)

4 – Appendices NET SatisFAXtion 8.6 Manual 230OAC [dword 0–2]: Print outbound content. Format: 0: Disabled, 1: Print first page only, 2: Print all p

Page 148 - Workflow

4 – Appendices NET SatisFAXtion 8.6 Manual 231ArchiveOutboundFtrs: Undocumented.AsciiExtList: Undocumented.AuthInSubject: Undocumented.AutoPrintName

Page 149

4 – Appendices NET SatisFAXtion 8.6 Manual 232Name [string]: Server name.NoPreCvtExtensions: Undocumented.NoPrintCapture [boolean]: Undocumented.Ntf

Page 150 - Client Protocols

4 – Appendices NET SatisFAXtion 8.6 Manual 233WaitForAutoprint [boolean]: Suspend fax state while waiting for the AutoPrint module to load. Default:

Page 151 - Requirements

4 – Appendices NET SatisFAXtion 8.6 Manual 234return_fax_dn_contentsreturn_fax_ndn_contentsseconds_between_stopped_exchangesend_fpd_to_smtp [boolean

Page 152 - FaxOut Client Suite

4 – Appendices NET SatisFAXtion 8.6 Manual 235DbgFile: Undocumented. 4.2.1.17.1 ParametersDomain: Undocumented.Protocol: Undocumented.Item\CurrentL

Page 153 - Installing

4 – Appendices NET SatisFAXtion 8.6 Manual 236 4.2.1.21 NrouterDisableDirectCopy: Undocumented.Domain_Name: Undocumented.IPTranspor t: Undocumented

Page 154

4 – Appendices NET SatisFAXtion 8.6 Manual 237DSNUser: Undocumented.DSNPassword: Undocumented.Protocol: Undocumented. 4.2.1.25 ReportServer 4.2.1.2

Page 155

4 – Appendices NET SatisFAXtion 8.6 Manual 238Logging_Level: Undocumented.Login_User_Name: Undocumented.Login_Password: Undocumented.Refuse_Bad_Casp

Page 156

4 – Appendices NET SatisFAXtion 8.6 Manual 239MMR Modified Modified Read: A slightly improved version of MR designed for use with low-line-noise dig

Page 157

2 – Server Administration NET SatisFAXtion 8.6 Manual 24Network Connections folder. Click the Advanced ► Advanced Settings menu. All the network co

Page 158

4 – Appendices NET SatisFAXtion 8.6 Manual 240Index

Page 159

2 – Server Administration NET SatisFAXtion 8.6 Manual 25These fax cards are configured in Re-Detect Fax Devices. 2.2.5 Dialogic Brooktrout TR1034

Page 160 - Sending Faxes

2 – Server Administration NET SatisFAXtion 8.6 Manual 26 2.3.2 Ser vice Account PermissionsSome services need to run as an Administrator user. A l

Page 161

2 – Server Administration NET SatisFAXtion 8.6 Manual 27 2.3.3.1 Star ting and Stopping NET SatisFAXtionManually starting and stopping the NET Sat

Page 162 - Components

2 – Server Administration NET SatisFAXtion 8.6 Manual 28You will be prompted to unload the fax server. Click the OK button. The fax server will now

Page 163 - Of fice Integration

2 – Server Administration NET SatisFAXtion 8.6 Manual 29 2.3.6 NET SatisFAXtion Ser vice MonitorService Name: NET SatisFAXtion Service Monitor (NS

Page 164 - Previewing Outbound Faxes

– NET SatisFAXtion 8.6 Manual 3

Page 165 - Inbound Fax Notification

2 – Server Administration NET SatisFAXtion 8.6 Manual 30Billing Code: The User Billing Code to log with every fax this user sends.LoginPassword: Th

Page 166

2 – Server Administration NET SatisFAXtion 8.6 Manual 31Group Privileges: Assign this privilege level to all members of this group.Autoprint: Enabl

Page 167

2 – Server Administration NET SatisFAXtion 8.6 Manual 32Click Add when you have the necessary information entered. At a minimum, you must have a Us

Page 168 - Scheduling Faxes

2 – Server Administration NET SatisFAXtion 8.6 Manual 33Add/Remove Members menu. Select a user to add to the group on the right-hand column of the

Page 169 - Annotating Received Faxes

2 – Server Administration NET SatisFAXtion 8.6 Manual 34Select Active Directory Import and click Next.Synchronize : This option will enable you to

Page 170

2 – Server Administration NET SatisFAXtion 8.6 Manual 35If the user running the Administration program is a domain administrator, select the first

Page 171 - Advanced Print Automation

2 – Server Administration NET SatisFAXtion 8.6 Manual 36Use this to navigate to the correct OU. When you have found the OU needed, simply close the

Page 172 - Administration Program

2 – Server Administration NET SatisFAXtion 8.6 Manual 37The import wizard will now begin importing users. If there are any errors, they will be dis

Page 173

2 – Server Administration NET SatisFAXtion 8.6 Manual 38 2.4.8.2 Excel SpreadsheetUsing the User List Import/Export utility it is possible to impo

Page 174

2 – Server Administration NET SatisFAXtion 8.6 Manual 39Groups : Required. Comma-separated list of groups. “All Users” must be listed here or the u

Page 175 - Icon Reference

– NET SatisFAXtion 8.6 Manual 4

Page 176 - Error Code Reference

2 – Server Administration NET SatisFAXtion 8.6 Manual 40First, the program must connect to the fax server. Click the Logon button in the tool bar.O

Page 177 - 1032–1140: Class 1 Driver

2 – Server Administration NET SatisFAXtion 8.6 Manual 41<USER><USER_NAME>Sample User</USER_NAME> <UG_UNIQUE_ID>18</UG_UN

Page 178

2 – Server Administration NET SatisFAXtion 8.6 Manual 42GROUP_PRIVILEGES: The privilege level granted to the users in this group. The values are:1:

Page 179

2 – Server Administration NET SatisFAXtion 8.6 Manual 43Only Supervisor or Routers level users are allowed to use the User List Import & Export

Page 180 - 1281–1626: Class 2 Driver

2 – Server Administration NET SatisFAXtion 8.6 Manual 44 2.4.10.1 CSID / TSIDCSID and TSID can be set per user using these settings. If not set, f

Page 181

2 – Server Administration NET SatisFAXtion 8.6 Manual 45notification to that user’s Routing Address in addition to the notification provided by the

Page 182

2 – Server Administration NET SatisFAXtion 8.6 Manual 46garbled or incomplete faxes, failed fax transmissions and lost or misdirected faxes. 2.5.1

Page 183 - 27951–28027: IPFax Driver

2 – Server Administration NET SatisFAXtion 8.6 Manual 47 2.5.1.3 DID / DTMF / DNIS RoutingThe most flexible routing method is based on the dialed

Page 184

2 – Server Administration NET SatisFAXtion 8.6 Manual 48 2.5.1.3.2 Strip Digits from Front or Back of DIDWith some PBXs or VoIP systems, there are

Page 185

2 – Server Administration NET SatisFAXtion 8.6 Manual 49 2.5.1.7.1.1 Emulating Line RoutingThe standard configuration NET SatisFAXtion applies ena

Page 186 - 28160–28240: SIP 300 Messages

– NET SatisFAXtion 8.6 Manual 5

Page 187 - 28439: SIP 400 Messages

2 – Server Administration NET SatisFAXtion 8.6 Manual 50 2.5.1.7.5 Any T1 or PRI Equipment / Any Other VoIP EquipmentDNIS is normally captured an

Page 188 - 28928–28934: SIP 600 Messages

2 – Server Administration NET SatisFAXtion 8.6 Manual 51 2.5.1.8.4 Mainpine Rockforce / IQ ExpressUse the DTMF Setup utility to enable DTMF collec

Page 189

2 – Server Administration NET SatisFAXtion 8.6 Manual 52the user you wish to route to, right-click on it and select Modify User. Change to the Rout

Page 190

2 – Server Administration NET SatisFAXtion 8.6 Manual 53 2.5.2.2.1 Round Robin RoutingRound robin routing enables inbound faxes to be distributed

Page 191

2 – Server Administration NET SatisFAXtion 8.6 Manual 54The email gateway will pick up the fax, then send it as an email to the configured mail ser

Page 192 - Resource Unavailable Class

2 – Server Administration NET SatisFAXtion 8.6 Manual 55 2.5.3.3 Fax Machine Integration ServerWhen a user does not have a Routing Address, the fa

Page 193

2 – Server Administration NET SatisFAXtion 8.6 Manual 56By default, export is not enabled, and the Everyone entry overrides all others. To configur

Page 194 - Invalid Message Class

2 – Server Administration NET SatisFAXtion 8.6 Manual 57 2.5.4.2 Global vs. Per-User ExportExport can be configured both with a global export conf

Page 195 - Protocol Error Class

2 – Server Administration NET SatisFAXtion 8.6 Manual 58retriesrtn_countrtp_countschedulesender_csidsender_nameserver_namesource_numstart_timesubmi

Page 196 - Internetworking Class

2 – Server Administration NET SatisFAXtion 8.6 Manual 59 2.5.4.5 Information TXT/XML FileThe fax server can create a text or xml file containing t

Page 197 - 30209–30266 Portafax Driver

1 – Introduction NET SatisFAXtion 8.6 Manual 6 1 Introduction Congratulations on your purchase of NET SatisFAXtion from FaxBack, Inc. Many years o

Page 198

2 – Server Administration NET SatisFAXtion 8.6 Manual 60 2.5.4.5.1.2 Publish Expor t WorkflowsFrom a command prompt, cd to C:\Program Files\NET Sa

Page 199

2 – Server Administration NET SatisFAXtion 8.6 Manual 61It is also possible to pause Autoprinting from this tab. 2.5.5.2 Group AutoprintAutoprint

Page 200

2 – Server Administration NET SatisFAXtion 8.6 Manual 62The first two tabs allow selection of the printer to use for letter and legal page size fax

Page 201 - ICANFax Global

2 – Server Administration NET SatisFAXtion 8.6 Manual 63Note that the user added to the group still gets its own copy of the fax, and should be rou

Page 202

2 – Server Administration NET SatisFAXtion 8.6 Manual 64 2.6.1.2 Intelligent Retry“Intelligent Retry” is a method that resumes a partially success

Page 203

2 – Server Administration NET SatisFAXtion 8.6 Manual 65 2.6.1.5 Customizing Retryable ErrorsIn some environments, certain errors are actually ret

Page 204

2 – Server Administration NET SatisFAXtion 8.6 Manual 66A fax number can potentially go through four levels of validation at the server. These are

Page 205

2 – Server Administration NET SatisFAXtion 8.6 Manual 67 2.6.3.2 Adding a Validation Rule 1. In the open Validation Editor, click the Add button.

Page 206

2 – Server Administration NET SatisFAXtion 8.6 Manual 68Each of the Rule dialogs has the same basic format: To create a rule, simply give the rule

Page 207

2 – Server Administration NET SatisFAXtion 8.6 Manual 69To delete a rule: 1. Select the rule in the Validation Editor dialog. 2. Click the Delete b

Page 208 - Class1 Global

1 – Introduction NET SatisFAXtion 8.6 Manual 7Citrix and Terminal Ser ver: Do not attempt to install NET SatisFAXtion on a Citrix Server or Termin

Page 209

2 – Server Administration NET SatisFAXtion 8.6 Manual 702. Enter a number in the field provided. You can either type the number using your keyboard

Page 210

2 – Server Administration NET SatisFAXtion 8.6 Manual 71Select that rule, the click the Modify button to the right. Illustration 2.6.3.4#1: Validat

Page 211

2 – Server Administration NET SatisFAXtion 8.6 Manual 72Next, remove the example “999292,” “99614,” and “999665” prefixes by selecting each one and

Page 212

2 – Server Administration NET SatisFAXtion 8.6 Manual 73Click Modify Rule. The window will close. Now, 10 digit numbers supplied to the server will

Page 213

2 – Server Administration NET SatisFAXtion 8.6 Manual 74 2.6.3.5 Scenario: Ten Digit Local DialingIn this scenario, the following transformations

Page 214 - Class2 Global

2 – Server Administration NET SatisFAXtion 8.6 Manual 75In the right column, under “AND has a...”, enter a minimum length of “10” and a maximum len

Page 215

2 – Server Administration NET SatisFAXtion 8.6 Manual 76Select the new 10 digit local dialing rule from the left side, and click “Add >>”. Th

Page 216

2 – Server Administration NET SatisFAXtion 8.6 Manual 77 2.6.3.6 Scenario: Dial As-Is (No Validation) 2.6.3.7 Scenario: Adding Access CodesSome s

Page 217

2 – Server Administration NET SatisFAXtion 8.6 Manual 78 2.6.5 Cover Sheet TemplatesCover sheet templates are kept at the fax server as Rich Text

Page 218

2 – Server Administration NET SatisFAXtion 8.6 Manual 79 2.6.5.3 Cover Sheet Selection The templates available to this user are displayed. To add

Page 219

1 – Introduction NET SatisFAXtion 8.6 Manual 8 1.5 What is a Network Fax Server?Simply defined, a fax server is a self-contained unit attached to

Page 220

2 – Server Administration NET SatisFAXtion 8.6 Manual 80Since there is text appearing in the message body, this message will automatically send a c

Page 221 - IP_FAX Global

2 – Server Administration NET SatisFAXtion 8.6 Manual 81$(YY) $(66)Year as last two digits, but with leading zero for years less than 10 $(TimeUS)

Page 222

2 – Server Administration NET SatisFAXtion 8.6 Manual 82(TIFF). In order to provide this functionality, NET SatisFAXtion requires the cooperation o

Page 223

2 – Server Administration NET SatisFAXtion 8.6 Manual 83 2.6.6.4 Troubleshooting Conversion ErrorsThe following graphic gives a conceptual overvie

Page 224

2 – Server Administration NET SatisFAXtion 8.6 Manual 84 2.6.6.4.1 IMPORTANT: Verify Log On AccountThese troubleshooting steps must be performed a

Page 225

2 – Server Administration NET SatisFAXtion 8.6 Manual 85 2.6.6.4.2 Determine File Types SubmittedIt is important to understand which file types ar

Page 226

2 – Server Administration NET SatisFAXtion 8.6 Manual 862. The application will open the file.3. The application will print.4. The application will

Page 227 - Administration

2 – Server Administration NET SatisFAXtion 8.6 Manual 87 2.6.6.5.3 WordPerfectWordPerfect is known not to support the “printto” action. 2.6.6.5.4

Page 228 - ASCIIPacketServer

2 – Server Administration NET SatisFAXtion 8.6 Manual 88To change the date and time range for the report click the Date Range drop-down. Specific d

Page 229 - AutoPrint

2 – Server Administration NET SatisFAXtion 8.6 Manual 89 2.7.2 Basic ReportingThere are five built-in reports that will return information about t

Page 230 - CASDrive

1 – Introduction NET SatisFAXtion 8.6 Manual 9• A supported e-mail client or client application such as FaxOut Client Suite or Microsoft Fax.• Admi

Page 231 - .tif; .tiff

2 – Server Administration NET SatisFAXtion 8.6 Manual 90[Time_Date_Stamp] [datetime] When this record was added to the logs database.[Message_Type]

Page 232

2 – Server Administration NET SatisFAXtion 8.6 Manual 91The name of the port used to send or receive the fax. IPF_XXXX ports do not correspond to t

Page 233 - 4.2.1.13 CASPost

2 – Server Administration NET SatisFAXtion 8.6 Manual 92[Email_Sender_Address] [varchar](100)Email address of the fax’s sender.[Page_Count] [int]Ye

Page 234 - FaxBackX

2 – Server Administration NET SatisFAXtion 8.6 Manual 93Custom Billing Code: This is a code that a user can optionally assign to an outbound fax. C

Page 235 - LogonDialog

2 – Server Administration NET SatisFAXtion 8.6 Manual 94Once logged in, you can view and edit existing billing codes and create new ones.The Billin

Page 236 - ReportClient

2 – Server Administration NET SatisFAXtion 8.6 Manual 95into the Billing Code field, or click the Lookup button to select one from the server’s lis

Page 237 - SMTPPost

2 – Server Administration NET SatisFAXtion 8.6 Manual 96 2.9.1.2 Mail Ser ver RequirementsThe mail server must support POP3 and SMTP. SSL is not s

Page 238 - Glossary

2 – Server Administration NET SatisFAXtion 8.6 Manual 97Click Next to start the installation.Select User information – “Anyone” will show the notif

Page 239

2 – Server Administration NET SatisFAXtion 8.6 Manual 98Click Next.The installation directory will be selected for you, where the fax server softwa

Page 240

2 – Server Administration NET SatisFAXtion 8.6 Manual 99The password will be tested and the installation will continue if it’s correct. If it is no

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